LK Bennett Return Policy

  • You can return your item within 28 days from the date of purchase.
  • Products purchased online can be returned via the store also.
  • Refund will be provided in 14 working days after returning your item.

LK Bennett is a UK-based Women’s fashion brand. The Company was founded in Wimbledon in 1990. The company deals in Women’s apparel, shoes, bags, and accessories.

LK Bennett ships its product throughout the world. However, Company’s main outlet is located in the U.K. mainly. Being a UK-based company, LK Bennett’s Return and Refund policy are very customer friendly.

We will take a look at LK Bennette’s Return and Refund policy. After reading this article, you will know whether you are eligible for a full refund or not.

Let’s Start,

Table of Contents

What is the LK Bennett Return Policy?

What is the LK Bennett Return policy

LK Bennett is a customer-driven company. The Company aims to serve its customers to the greatest extent. Let’s look at the significant points of the LK Bennett Return policy.

  • You can return your LK Bennett product within 28 days from the purchase date to get a refund.
  • If any U.K. order contains any Sale item, a returning fee will be charged. The return fee varies according to the returning option. The price starts from £4.95($6.52)
  • It will take nearly 14 working days to process your return and get your refund.
  • In the case of Bridal wear, you need to pay £4.95($6.52) as handling fees. Not only handling fees, but you also need to return the hanger and the garment bag with it. You can return Bridal wear to the below-mentioned place only,
  1. LK Bennett Sloane Square
  2. LK Bennett Harrogate
  3. LK Bennett Edinburgh
  4. LK Bennett Dundrum
  • You can return your LK Bennett product in two ways, i.e., either by Online Portal or through the LK Bennett store.
  • In the case of shoes, the protective layer on the shoe sole should not be removed, or your return will be denied.
  • If your packet is open in the case of tights, then no return or exchange will be allowed due to hygienic reasons.
  • Face masks, earrings, and fragrances cannot be returned due to hygienic reasons.

Return Methodology

Return MethodImportant PointsReturn Procedure
In-Store returnMust have proof of purchase with you.
The item should have the original packaging and labeling. All store returns are based on manager discretion.
Gift receipt items are not acceptable.
If you have paid through Paypal, Klarna, Apple pay, Mode, or Alipay, it cannot be returned or exchanged.
You can either take your item to L.K. Bennett Full store or L.K. Bennett Outlets.
You can even take your online purchased goods and get them replaced at L.K. Bennett store.
By Post returnAlways include your invoice with your parcel.
The product should be in new and unused condition. 
The product should have original packaging and labeling.
It will take nearly Fourteen days to process your return.
If your product is faulty and damaged, the Company will even reimburse you postage cost when you return the item.
To return your product, you need to click here first.
Enter your Order Number in the form. You can find the order number on the dispatch note.
Select the item which you want to return and provide the return reason.
Select your return method and follow the steps mentioned there.
You need to download the return label. If you do not have a printer with you, you can take the Q.R. code image to the drop-off point.
Send your package with the return label and take the tracking number from them to track your order.
International returnAll tags and packaging must be intact.
The product must be in new and unused condition.
Always have the proof of postage with you.
You need to pay for your own item return cost. However, if your product is faulty, your cost will be reimbursed.
Items purchased from cannot be returned to the LK Bennett international store. They can only be returned to the warehouse.
In the case of USA return, you should contact USA Return center first. You need to pay $7 as restocking fees.
In the case of Europe return, you should contact Europe return Center first.
Once the item reaches the warehouse, it will take 5 to 7 days for your refund to come.
Pack your products correctly in the parcel.
Click here to get the proper guidelines for international returns. Just enter the order number and your email id.   

What is LK Bennett Refund Policy?

What is LK Bennett Refund Policy

Let’s take a look at LK Bennett’s return policy,

  • You can get a refund if you return your product within 28 days from the date of purchase.
  • If you remove the tags from the product, the refund will be declined.
  • It will usually take 14 working days to get your refund when you return your product.
  • If you forget to keep the return form inside the package, your refund may be declined.
  • Most of the time, refunds will be provided in the original form of payment.
  • If your product seems faulty, you can apply for a full refund.
  • In the case of face masks, earrings and fragrances, no refund will be provided as they are hygienic products and cannot be reused.
  • In most cases, the Company will not reimburse the shipping cost.
  • If you open the packing of tights, then no refund will be provided.  

Refund Eligibility

Reason for RefundWill you get a Refund?
Your products are faulty Yes
Wrong products deliveredYes
If the product is washed or damagedNo
If you return your product after Twenty eight days of purchaseNo
If you return your product within Twenty eight days of purchaseYes

Summary Table

LK Bennett
Company NameLK Bennett
Is return possible?Yes
In which case a full refund is possibleIn case of faulty and damaged product
Return ModeIn-store, By Post and International Return
Return chargeStarts from £4.95($6.52)
Is your delivery refundable?No

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