- Assured return within 14 days of purchase.
- Return label and original packing are mandatory.
- Personalised and unwanted items are not eligible for a return.
Home Bargains is a chain of discount stores with its base in the United Kingdom. Since its inception in 1976, the company has expanded dramatically, and the company has more than 500 offline outlets across the United Kingdom.
The company caters to more than 4000 products the customers through both online and offline modes. Its wide range includes baby products, pets, toys and games, wallpaper, homeware, travel and leisure goods, laundry, electronic items, etc.
Though, the company offers quality products to its customers. But in some cases, they wish to change their minds. For such customers, Home Bargains have designed a user-friendly return policy.
The policy aims at informing the customers about the procedures that must be followed to return any item to Home Bargains.
Let us check out the entire article to know more about the company’s return policy.
Table of Contents
What is Home Bargains’ Return Policy?
The company states some rules and regulations that the customers must follow to be eligible for a return. The required terms and conditions are mentioned below:
- All the items must have the required tags and labels and the return form while returning.
- If the customer wishes to change their mind in any case, they must do so within 14 days of purchase. Any returns after the mentioned period shall not be entertained.
- There should be no mark of dirt or stain on the returned item. Moreover, if the item is altered, it shall not be eligible for a return.
- All the items purchased from the Home Bargains must be unworn, undamaged and unused.
- The return form must be filled out and kept inside the parcel before returning.
- Refunds will be processed once the Home Bargain customer service team receives the returned items.
- The refund amount will be credited to the original transaction mode used at the time of purchase.
- The shipping charges are returned to the customer if the entire parcel is returned to the company. Shipping charges are not returnable for partly returned items.
Customers must ensure that all the terms mentioned above and conditions are followed to comply with Home Bargains Return Policy. Violating any of the points will not make you eligible for a return.
Most of the items are covered under a guaranteed return policy. But some items cannot be returned. The table below lists the exceptions of Home Bargains.
|Type of Product||Return Eligibility|
|Underwear, electronic items, DVDs where the packing seal is broken.||Not eligible for a return at the stores or online.|
|Perishable goods or items marked as final sale.||Not eligible for a return.|
|Personalized Items.||Not eligible for a return at the stores or online.|
|Items purchased from the store.||Not available for a return online. Can be returned to the store within 28 days.|
|All other items.||Must be returned online within 14 days.Eligible for online returns within 28 days.|
|Faulty Items.||Eligible for a return only after a proper inspection.|
Refunds for the returned items will be processed once the parcel is received. If a customer does not receive their refund within a few days, they must contact their financial provider for delays.
Postage costs are refundable if the whole item is returned. Refunds of postage costs will not be entertained for partially returned items.
How to return the Home Bargains Products?
The company has tossed simple methods allowing the customers to return their items. All the forms of returning the items are listed below:
|Mode of Return||Processes Involved|
|Store Returns.||Pack the item in original packing conditions with all the tags and labels attached. Carry the proof of purchase along with the item to be returned to the store. The store will compensate for your return with either a refund or a card.|
|Return via collect+ courier.||Authorize the return to receive a collect+ return label. No returns will be accepted without an authorized label. Pack the material in the original packing conditions with the tags and labels attached. For courier+ returns, there is a service charge mandatory.|
|Return via your own courier.||Pack the parcel in original packaging conditions with original labels and tags attached. Take the package to the Home Bargains customer service. Arrange your own return and return them to the company. Customers must pay the shipping charges in this case.|
Sum Up Table
|Name of the Company||Home Bargains|
|Is return allowed?||Yes.|
|Mode of Return.||Online and Offline.|
|Time available for returning an item.||14 days for online returns.|
|Time taken by the company to process the refund.||A few days.|
|Any additional charges?||No.|
Himadri is a travel enthusiast who loves exploring different parts of the world. Over the course of five years, I have been to numerous places, experienced different means of transportation, and stayed at different properties. The details on return and refund policies of different brands provided are based on first-hand experience to help everyone experience a hassle-free booking.