JoJo Maman Bebe Return Policy

  • 30 days guaranteed returns available.
  • All the tags and labels on the product are mandatory.
  • Refund within 5 days of purchase.

Maternity is a beautiful aspect of the life of women. Jojo Maman Bebe delivers maternity wear products and clothes to make this phase more interesting for women. 

Since its establishment in 1993, the brand has specialised in selling baby clothing, maternity wear and other related accessories. The company is a famous brand in the maternity industry and has a collection of a wide range of maternity products.

The list of products delivered by this brand includes nightwear, shapewear, underwear, home and sleep products, toys, maternity clothes, dresses, and many more. 

JoJo Maman Bebe has its headquarters in Newport, Wales, in the United Kingdom. The brand has a broad catalogue and sells quality maternity products at a lessened price. Moreover, any customer can avail 10% discount on their first purchase. 

JoJo Maman Bebe has kept a return policy for the customers to solve their queries related to the procedures involved in returning any item. If you have any questions, check out the entire article. 

Table of Contents

What is JoJo Maman Bebe Return Policy?

JoJo Maman Bebe has a comprehensive return policy for its customers. Yet, there are some factors that the customers must comply with to avail of the return guaranteed for the items. Let us check out the terms and conditions. 

What is JoJo Maman Bebe Return Policy
  • Any product purchased from JoJo Maman Bebe is covered under a 30-day return policy. If a customer wishes to change their mind after purchasing an item and returning their product, they must do so within the mentioned phase. 
  • The product you chose to return must be in perfect salable condition, unworn and undamaged.
  • All the labels and tags present at the time of purchase must be there in the product while returning. 
  • Faulty items are returnable but with due proof. Therefore, customers must provide a valid proof before returning any defective item to the company. 
  • Refunds are processed only when JoJo Maman Bebe accepts the returned items at the warehouse. The company takes around 5 working days to process the refund. Refund amounts shall be credited to the customer’s original method of transaction.
  • Individual gift sets are non-returnable. If you wish to return any gift items, you must return the entire set. 
  • Store items cannot be returned via the online method. They must be returned physically at the stores.
  • Any mark of damage, alteration or stain on the item shall make the product void from returning.

If any customer wishes to return the items but does not follow the above-mentioned steps, JoJo Maman Bebe shall not entertain any excuse for accepting the return. 

Return Eligibility

While most JoJo Maman Bebe products are eligible for a return, some exceptions are there when the customers cannot return their items to the company. 

Type of ProductReturn eligibility
Personalised items.Not eligible for a return since they are customised.
Gift items.Returnable but must be returned in the full set condition. 
Faulty items.Returnable but only after proper inspection of the product.
Items marked as “Final Sale”.Not eligible for a return because they are not in a salable condition.
Products with marks of dirt and stain.Not eligible for a return. 
Products with hygiene tags.Not eligible for a return due to hygiene issues. 

The above mentioned are some of the products that cannot be returned due to the reasons stated. If you wish to return thee products, you must contact the customer service of JoJo Maman Bebe. 

How to return JoJo Maman Bebe Products?

How to return JoJo Maman Bebe Products

JoJo Maman Bebe has devised simple methods for the customers to return their items. All the modes of returns are listed below.

Mode of ReturnMethods involved
Return to the company store.You must carry the product you wish to return, the mode of payment used at the time of purchase, and the receipt or delivery note as a purchase proof. If you return a mail id or online purchased item to the store, leave the parcel unsealed. A store executive will scan the product, and the refund will be processed subsequently. 
Evri Return Mode.Fill up the returns section on the dispatch note received with the parcel. Visit the official portal of JoJo Maman Bebe and complete the return process as instructed. Drop the package through any of the methods mentioned below.
Parcelshop dropoff.Locker dropoff.Courier collection.
This is the most secure mode of returning any item to JoJo Maman Bebe. 
DPD Returns.Complete the return section received with the parcel. Log in to the official return portal of the company to complete the return form as instructed. Print the DPD return label and paste it over the original label. Find the nearest DPD shop and drop off the parcel. You will receive a receipt as proof of return through which you can track your return.
Courier or Post Method.Pack the item in original condition with the tags attached. Use the address label on the delivery note of the parcel. Send the parcel to the address mentioned below.
JoJo, Maman, BebeOxwich, RoadNewport, NP19 4PU

For the courier mode of return, the shipping charges are to be paid by the customer which is non-refundable. 

Sum Up Table

JoJo Maman Bebe
Name of the companyJoJo Maman Bebe
Is return allowed?Yes.
Mode of return.Online and Offline. 
Time available for returning an item.30 days.
Refund processing time.5 working days.
Shipping charges.To be paid by the customer for courier returns.
Additional charges?Not required. 

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