Avon Return Policy

  • 30 days assured return guaranteed.
  • Refund within 14 days.
  • Original packing and labels are required with the returned product.

Avon is multinational skincare, cosmetics, personal care, and fragrance company based in the United Kingdom. With its enormous growth in the recent past, Avon now ships its products to different countries worldwide. 

The company was established in 1886 and has served more than millions of customers with its quality products. Like other cosmetic brands, Avon also has a return policy for its customers.

The return and refund policy aims at informing the customers about the processes involved while returning any item. Let us check out the article to know more about its return policy of Avon.

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What is Avon’s Return Policy?

What is Avon’s Return Policy

Although Avon has devised a clear and straightforward return policy for its customers. The company has kept some terms and conditions that must be followed to be eligible for its return policy of Avon. 

Let us check out the terms and conditions mentioned below:

  • Avon products to be returned must be done within 30 days of purchase
  • Returns of the Avon products are accepted only for the following cases:
    1. The product was damaged at the time of delivery.
    2. Some products are missing.
    3. The wrong product has been delivered.
  • Make sure that you do not return any used product. The item must be in unused condition.
  • The item must be in original packing condition with all tags and labels attached. 
  • The maximum number of products allowed for return is the number of products mentioned in the invoice. 
  • If the delivery of an item is delayed, customers will be offered an option to cancel or return the order.

Refunds will be processed only once Avon receives the returned product, and all the refunds will be processed to the initial payment method. 

Not following any of the methods mentioned above shall make you void from availing of the return policy of Avon. 

Return Eligibility.

Most of the products purchased from Avon are available for a return, but there are some exceptions. Check out the table below to see the products that are not available for a return.

Category of ProductReturn criteria
Unsealed products.Not available for a return.
Products that are marked as “ final sale items “Not eligible for a return.
Gift products.Must be returned along with the original product.
Products with tags and labels intact.Eligible for a return and refund. 
Faulty products.Eligible for a refund. The product will be inspected before processing the refund.
Skincare products.Not eligible for a return due to hygiene issues. 

Ensure that all the refunds will be processed within a few days after Avon receives the returned product at their warehouse. 

How to return Avon products?

How to return Avon products

The company has devised simple and easy return methods for the customers. Therefore, it makes it easy for the customers to return the items without hesitation.

Mode of returnMode of return
Return through a representative.Contact the customer service or the representative who delivered the product. They will arrange for your return.Provide the reason for return. Refund will be processed by the representative.
The product returned online.Return the item via courier. Make sure to pack the item in original condition with labels attached. Mail at queries@avon.com.You will be guided through the processes of return. Refunds will be processed after the return is received.
General return from the United Kingdom.Fill out the return form provided and print it. Pack the item with the labels attached and keep the return form inside.Send the parcel via Royal Mail Service.

These are some easy methods offered by Avon for returning their items. 

Sum Up Table

Name of the CompanyAvon
Is return allowed?Yes.
Mode of return.Online and Offline.
Time available for return.30 days.
Time taken by avon for processing the refund.Few days.
Extra charges required.No.

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