Rydale Return Policy (Steps)

  • You can return Rydale’s product up to 28 days from the purchase date.
  • In certain cases, Rydale will refurbish your postage cost also.
  • Rydale charges £2.50($3.26) to ship your product back through Royal Mail.

Rydale is a UK-based company founded in 1954. The company deals with clothing and accessories. You can find apparel for men, women, kids, and even pets. 

Rydale takes great pride in creating high-quality and fashionable clothes for its customers. Starting in the Yorkshire region, the company now serves in multiple countries.

Rydale has created an excellent Return and Refund policy for its worldwide customer base. 

Let’s have a look at Rydale’s Return and Refund policy and whether you are eligible for a full refund or not.

Table of Contents

What is Rydale’s Return Policy?

What is Rydale's Return return policy

Rydale has created an excellent Return and Refund policy for its customers. The company makes sure that customers should always be their priority.

Let’s understand Rydale Return Policy in points.

  • You can return your product to Rydale up to 28 days after receiving the original order.
  • Rydale does not provide any exchange service.
  • Items can only be replaced in case they are faulty and damaged.
  • If you are looking to exchange your product, you should place the required item online and return the unwanted time to Rydale.
  • If you cannot return your product within 28 days time slot, you should contact Rydale customer service before you post it back.
  • Every product which is returned should be in a new and unused condition. If the product seems used or damaged, Rydale will decline your return.
  • Every item should be returned in exactly sold condition. Unable to do so will result in a decline in refund as every return is checked before initiating the refund.
  • Items purchased between 20th October to 24th December can be returned before 31st January.

Return Methodology.

Return MethodImportant PointsReturn Procedure
By Post return(UK only)Always includes your invoice with your parcel.The product should be in new and unused condition. The product should have original packaging and labeling.Rydale has tied up with Royal mail service. You need to pay £2.50($3.26) when you return their product through their return portal.Rydale will not take any responsibility if you send the product with any other service than Rydale designated return service and your product is lost during transit.Just go to the Rydale Return portal and enter your order ID and email address.Follow up on their provided instructions.Fill up the return form, which was provided with the delivery package.Or you can download your return form from here.Pack your items correctly and place the form inside the package.Take your package to any nearby Royal mail center and ship it.Collect the tracking number and keep it with you.
International returnAll tags and packaging must be intact.The product must be in new and unused condition.You need to pay for your own return postage cost. However, if your product is faulty, your cost will be reimbursed.In normal conditions, Rydale will not pay for shipping costs. You must pay for your own shipping cost to return your product.Always use insured shipping services to safeguard your items.Pack your products correctly in the parcel.Complete the return details on your delivery note.Place your completed return form inside the package.Place the printed barcode on the outer side of the package as mentioned in the form.Take your package that you intend to return to your nearest office and post it to the address below.
Rydale, YTC Ltd, Unit 76, Warfield Road, Kelleythorpe Industrial Estate, Kelleythorpe, East Yorkshire, YO25 9FQ,  Tel: 01377 337160. 

What is Rydale Return Refund Policy?

What is Rydale's Refund policy

Let’s talk about Rydale Refund Policy,

  • You should return your item within 28 days after you purchase it to get a refund.
  • If your return item seems used and damaged, your return will be declined, and no refund will be provided.
  • If you received your items as damaged or faulty, you should contact them. You can use their contact us page or call them at 01377 337160 to get your full refund back.
  • Your refund will be provided in the original form of payment.

Refund Eligibility.

Reason for RefundWill you get a Refund?
Your products are faulty Yes
Products are of the wrong sizeYes
Wrong products deliveredYes
If product hygienic seal is broken when you return itNo
If you return your product after Twenty eight days of receiptNo
If you return your product within Twenty eight days of receiptYes

Summary Table

Company NameRydale 
Is return possible?Yes
In which case a full refund is possibleIn case of faulty and damaged product
Return ModeThrough post
Return charge£2.50($3.26) for UK residents
Is your delivery refundable?No(In most of the cases)

Leave a Comment