Guess Return Policy

  • 30 days guaranteed return.
  • Refunds credited to original payment mode.
  • Non- refundable original shipping charges.

Guess is an American clothing retailer and brand that makes clothes for women and men. Apart from apparel, Guess sells other market essentials like shoes, perfumes, bags, jewellery and watches. 

The company was started in 1981 with its first store in Bloomingdale. With immense success, Guess has turned out to be one of the most oversized clothing and accessory brands that deliver its products to more than 80 countries worldwide.

GUESS has designed a return policy for its customers. The return and refund policy has been created for the customers who enquire about the process involved in return and how the refunds are made upon the cancellation of a product.

This article has been tossed for providing brief information about the return process of GUESS and how the refund system works on cancelling an item.

What is GUESS’S Return Policy?

What is GUESS’S Return Policy

The return policy of GUESS tells that customers are given 30 days within which they need to return the purchased item in case they change their mind. Refunds for the merchandise returned are also credited through the original payment method. 

Span for returning an item. Refund Eligibility.
30 days from purchase. Full refund in original payment mode.
After 30 days. No return accepted.

Purchases made through GUESS gift cards shall be returned through an electronic merchandise card. Packings must be returned in original condition with all the boxes and labels attached. Customers must also provide the invoice or delivery slip with the returned package. 

Gift cards are final sale products and cannot be returned. Original shipping charges are non-refundable. Any further shipping charges ( if required ) shall go on the account o the customer. 

Refund Eligibility:

Product Returnable or not.
Pierced Jewelry Not Returnable.
Garment. Returnable.
Lingerie. Non-Returnable.
Swimwear. Non-Returnable.
Perfumes and lotions. Non-Returnable.
Final Sale items. Non-Returnable.

All items purchased from the store must be returned to the store only. Online return in such a case shall not be entertained. GUESS takes around 5-8 days for processing the refund after receiving the returned item. 

If you choose any alternate shipping return, make sure to track them. GUESS is not responsible for any item lost in transit while returning. 

How to return GUESS’S product?

How to return GUESS'S product

GUESS allows you to return the product in several ways. You need to follow the steps mentioned for the respective methods.

Return by Mail

This return mode is applicable for all items purchased online. 

  • Visit the online RETURN centre.
  1. GUESS.com/Returns
  2. Marciano.com/Returns
  3. GUESSFactory.com/Returns
  • Keep the return authorization form with the return package.
  • Stick the return shipping label to the package.
  • Drop the package at the nearest US post office.

Shipping returns charges are charged to the customers’ accounts.

Return to store

This method of return is for the items purchased offline from the GUESS store.

The sale items can only be returned through a merchandise return card. 

  • Determine whether the item is available for offline return.
  • The returned item must be taken to the nearest respective store. 
  • Carry original invoice photo id along with the merchandise. Also, carry the card with which you made the purchase. 

Amazon Returns

Amazon returns can be made from the Amazon account. Visit the order section and check the item to be returned. Print the free shipping label and send them with the item to be replaced. 

eBay Returns

Find the item from the order history of eBay and select return to return the item. 

Klarna Returns

Klarna returns are subjected to the return policy of GUESS. Check the return policy to know how to return an item through Klarna. 

Sum up table

GUESS
Name of the company. GUESS.
Is return allowed? Yes.
Mode of return. Online and Offline.
Span given for return. 30 days.
Shipping charges? Non-refundable. Any extra charges are on account of the customer.
Any other charges required? No.

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