Jameson Carter Return Policy

  • You can return your item within 14 days of purchase.
  • If your item is faulty, then you are eligible for a full refund.
  • You can cancel your item to get a full refund. Read more to know about it.
  • Return item processing time is 7-10 days.

Jameson Carter is a UK-based company which deals with Men and Women’s clothing. The company was started in Manchester. You can purchase clothes and accessories alike from their website. 

Jameson Carter is known for its high-quality clothes throughout the world. They sell trendy clothes for both Men and Women.

Due to the high volume of shipments worldwide, they have to deal with hundreds of refund claims each day. To make the return process smoother and more efficient, they have their Return and Return policy.

In this article, we will look at Jameson Carter’s Return and Refund policy.  

Table of Contents

What is Jameson Carter’s Return Policy?

What is Jameson Carter’s Return policy

Jameson Carter believes that its customers should always be its priority. Their return and refund policy is based on the same principle.

Let’s understand Jameson Carter’s return policy in points,

  • Products can be returned to Jameson carter for a refund up to 14 days from the original purchase date. 
  • If 14 Days period is passed, you have another 14 days time period left in which you can apply for an exchange or gift voucher against your return.
  • Every product must be returned in the original packaging only. Also, make sure that all tags are attached to unworn items.
  • Your item must be in as new condition. It should not have any damage or odour.
  • Hygenic items such as swimming wear should be dealt with cautiously. If the hygienic seal is broken, then it is non-refundable.
  • Due to covid guidelines, no return item package will be touched until 72 hours are passed. 
  • Return Processing time is nearly 7-10 days. If you did not get any update on your return after ten days, you should contact the Jameson carter team at enquiries@jamesoncarterofficial.co.uk.
  • You can cancel your James Carter order within 14 days of your product being delivered. 

Return Methodology

Return MethodImportant PointsReturn Procedure
By Post return(For UK resident only)Always include your invoice with your parcel.
The product should be in new and unused condition. 
The product should have original packaging and labeling.
It will take nearly ten days to process your return.
Jameson Carter will not take any responsibility if you send your product with any other service than Jameson Carter designated return service and your product is lost during transit.
If your product is faulty and damaged, the company will even reimburse you postage cost when you return the item.
The company will deduct £2.99($3.93) from your refund or gift to cover the cost of return.
No shipping amount will be charged in case you are exchanging your item.
First of all, you need a return form. The return form can be downloaded from here.
      2. You need to use the Jameson           Carter return portal to return your item.  You can access the return portal from here.
       3. Pack your item carefully inside the  package. Ensure that it is not damaged and all the tags are in their proper place. Place the return form inside the package.
       4. Paste the QR code from the return form. If you don’t have a printer, the royal mail service will print the barcode for you.
        5. Take your package to the nearest Royal mail center to send your return package.
International returnAll tags and packaging must be intact.
The product must be in new and unused condition.

Always have the proof of postage with you.
You are required to pay for your own return postage cost. However, if your product is faulty, your cost will be reimbursed.
Pack your products correctly in the parcel.
Complete the return details on your delivery note. You can download your return form from here.
To return your item, you need to use the Jameson Carter return portal. You can access the return portal from here.
Place your completed return form inside the package.
Place the printed barcode on the outer side of the package as mentioned in the form.
Take your package that you intend to return to your nearest post office and post it to the address below.

What is Jameson Carter’s Refund Policy?

What is Jameson Carter's Refund Policy

Let’s talk about Jameson Carter’s Refund policy.

  • You can surely get a full refund if you return your product within 14 days from the date of purchase.
  • If you cancel your product within 14 days after you get the product delivered, you are eligible for a full refund. This policy is only applied if you are a resident of the UK.
  • You are eligible for a full refund if you get the wrong product delivered to you. Fill up the return form and return your product to Jameson carter to get a refund.
  • If you get a faulty item from Jameson Carter, you are eligible for a full refund. Just fill up the return form and return your product to the Jameson carter warehouse.
  • If there is a missing item in your package, Jameson carter will provide you a refund for that missing item.
  • Your refund will be provided in the original form of payment only.
  • You will receive your refund after ten days.
  • If your product is of the wrong size, you cannot return it as Jameson Carter cannot process the wrong size request right now.

Refund Eligibility.

Reason for RefundWill you get a Refund?
Your products are faulty Yes
Products are of the wrong sizeNo
Wrong products deliveredYes
If product hygienic seal is broken when you return itNo
If you return your product after Fourteen days of PurchaseNo
If you return your product within fourteen days of purchase.Yes
In case you cancel your product.Yes

Summary Table

Jameson Carter
Company NameJameson Carter
Is return possible?Yes
In which case a full refund is possibleIn case of faulty and damaged product
Return ModeBy Post and International Return
Return charge£2.99($3.93) for UK based
Is your delivery refundableNo

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