AYBL Returns Policy

  • You can return the  AYBL products within 30 days from the date of the item shipped to you.
  • AYBL takes care of your return postage cost also, but not for international returns.
  • AYBL reserves the right to not refund/return/exchange products that are returned after the 30 days grace period, or those returned in a used condition. 

AYBL is a UK-based company. The brand is a fast-growing and highly innovative e-commerce group catering to women’s activewear online. They create, build and lead a fast-growing e-commerce brand with a world-class team of founders that have a formidable record. The brand has taken innovative ideas and converted them into an e-commerce company.

AYBL always strives for innovation. Due to their popularity, this brand is famous worldwide. There may arise a few return requests each day. To deal with these requests, the brand has created a strong Return and refund policy. 

In this article, we will look at AYBL returns and refund policy. After reading this article, you will know whether you can avail full refund or not.

What is AYBL Returns Policy?

What is AYBL Returns Policy

AYBL wants its customers to be happy with their new purchases. If customers do not like the product, they can send it back. They gladly accept unworn, unaltered, unwashed or unused products in a sellable condition for a full refund within 60 days of purchase. Initially, there was a 30-day return window, but due to the ongoing Coronavirus, they have extended this window to 60 days.

AYBL requests customers to allow up to 7 working days to process the return once the products have been received. They will be notified via email once the refund has been issued.

RECEIVED A FAULTY ITEM?

In case of customers receiving a faulty item, the brand allows them to send it back via their own pre-paid collection system. The customers, in that case, will not be asked to process a return. 

They need to contact customer support at https://aybl.zendesk.com/hc/en-gb/requests/new and submit their request. They will be required to send photo evidence of the fault and the customer service team will quickly work to resolve things.

UK RETURNS

  1. To begin with the process of UK return, the customers can visit the return portal at https://return.clicksit.com/shop/aybl.
  2. Next, they need to enter their order number and email to start the returns request.
  3. Next, they can select the items and the reason for return.
  4. Then, click on ‘confirm’.
  5. The customers shall then receive an email with their prepaid collect+label and information on where to return the item.
  6. They need to allow up to 7 business days to process the return once it has been received. They will be notified via email once the refund has been issued.

INTERNATIONAL RETURNS

  1. For international returns, customers can contact the customer service team with their order number, the items they wish to return, and also the reason for the return by clicking here – https://aybl.zendesk.com/hc/en-gb/requests/new and filling out the form.
  2. They will receive an email with further information on how to complete the return within one business day.
  3. They must allow up to 7 days for them to process your return merchandise after it has been received by them.

For any additional assistance with your international return, please contact – support@beaybl.com

How To Exchnage

HOW TO EXCHANGE

This brand does not offer an exchange policy. They suggest following the return policy steps mentioned above if the customers want to exchange and go to www.beaybl.com to submit a new order for their new items.

STORE RETURN POLICY

  • They accept returns within 30 days of the order being delivered to the customers. Customers can contact – https://aybl.zendesk.com/hc/en-gb/requests/new and the company will send a returns form to fill out.
  • To be eligible for a return, the item should be unused and in the same condition as was dispatched to them. It should be unwashed, unused, and in a sellable condition.
  • They do not accept returns if the original tag has been cut off.
  • AYBL reserves the right to refuse returns if the product has been shipped after the 30-days grace period.
  • Once the product has been shipped and inspected, AYBL will send you an email notifying you that they have received the item.
  • They will also notify you regarding the approval or rejection of your refund.
  • If approved, then the refund shall be processed and a credit will be automatically applied to your credit card or original method of payment.
  • Customers should allow up to 7 days to process the return after it is done.
  • Customers will receive a notification via email once the refund has been issued.
  • The order number can be traced from the shipping confirmation email. If you cannot find it, you can contact AYBL here – https://aybl.zendesk.com/hc/en-gb/requests/new
  • AYBL is not able to generate return labels for international shipping. So, international customers will be responsible for return shipments.
  • AYBL is also not responsible for any lost international returns. They recommend choosing a shipping method that gives proof of delivery or tracking number.

Also Read:- 1st Central Cancellation Policy

Summary Table

AYBL
Company Name AYBL
Is return possible? Yes
In which case a full refund is possible In case of faulty, damaged goods, wrong size, color or no interest.
Return Mode Return Postage
Return charge Free for UK customers
Is your delivery refundable? Yes(In some cases)

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