TOAST Return Policy

  • 28 days guaranteed return.
  • Original tags and packaging required.
  • Return label and delivery note must be present.

TOAST is a famous clothing and lifestyle retailer brand based in the United Kingdom. TOAST has both online stores in the form of an e-commerce platform and offline stores in different parts of the globe. Apart from clothing, TOAST also sells homeware goods and functional wear. 

In the race of lifestyle and clothing brands, TOAST has also coined a return policy for its customers. The return policy provides a brief description of how the return process works upon canceling any item purchased from TOAST.

Let us check out the entire article to know more about the return and refund policy of TOAST. 

Table of Contents

What is TOAST’S Return Policy?

What is TOAST’S Return Policy

The return policy of TOAST tells its customers that if they wish to change their mind after purchasing a product, they must do it within 28 days of purchase. In case of sale items, returns must be made within 14 days of purchase.

But to avail of the return policy of TOAST, customers must satisfy the following criteria:

  • Items must be packed as it was initially with all the tags and labels attached.
  • None of the products must be damaged, washed or worn before return.
  • Fill in the return label and place them inside the box while returning.

All the products are available for a full refund. TOAST processes the refunds immediately after the company receives the returned product. Returns for the sale items are compensated through gift cards. 

These gift cards can be used later while purchasing any product from TOAST, either online or offline. 

Return Eligibility

Most of the products purchased from TOAST are eligible for a return, but some exceptions are listed below:

Type of Product.Reason.
Pierced jewelry.Not eligible for return due to hygiene issues.
Selected Wellbeing items.Not eligible for a return unless faulty.
Gift cards and e-cards.Non-Refundable. 

All the refunds are made to the original mode of payment. Once the returned product is received by TOAST, the repayments are credited into the customer’s account within 10 days. 

How to Return TOAST’S products?

How to return TOAST’S products

The company has devised different methods for their customers that allows them to return the items through different modes:

Mode of returnProcesses involved
Paperless option.Visit returns toast. Enter the order number along with your email address or postcode. Select the package that you chose to return and state a reason for return. Take the parcel to the nearest post office to be sent by Royal Mail. You will receive an email confirmation along with a QR code. Prepaid returns label will be printed by the post office and you will be given a return receipt.
Make sure to carry the receipt unless the item is received by TOAST.
Returning Online items at shops.Bring the item to the TOAST shop along with the order number. Members of the shop will process the refund. The refund will be processed which will be credited within 10 days.
Returning offline purchased items at shops.Bring the item purchased in original packing condition to the shop. An executive will process your refund. The refund will be processed which will be credited within 10 days.

These are some of the methods that the company offers for its customers to return their items. 

Sum Up Table

Name of the Company.TOAST
Is return allowed?Yes.
Mode of Return.Both online and Offline.
Time available for return.28 days for normal items.14 days for sale items.
Time is taken by TOAST to process the refund.10 working days.
Are any additional charges required?No.

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