Thomas Sabo Return Policy

  • 30 days guaranteed return.
  • Items must be in original condition.
  • Return shipping charges on account of the customer.

Thomas Sabo is a famous German manufacturer of watches and jewellery. The company was founded in 1984 and specialises in distributing, manufacturing, and designing jewellery and watches, and the company delivers its products to different parts of the globe. 

Like all other jewellery brands, Thomas Sabo has also created a return and refund policy for their customers. The return policy has been devised for the customers who wish to know more about the return processes involved and how the refund works.

Dive deep into the article to know more about the return and refund process of Thomas Sabo. 

What is Thomas Sabo’s Return Policy?

What is Thomas Sabo’s Return Policy

Thomas Sabo has a beautiful return policy for its customers. The policy claims that if customers wish to change their minds after purchasing any product, they can do so within 30 days. 

Moreover, some rules must be followed by the customers to avail the return policy of Thomas Sabo:

  • Items must be in perfect original condition.
  • The customer must pay the shipping charges required for a return.
  • All tags and labels must be attached to the product.

All the returns are processed to the original payment method of the customer. Thomas Sabo takes around 3-7 to process the refund after receiving the returned parcel.

Return Eligibility

Type of Product. Return Criteria.
Jewellery and watches. Returnable based on the terms and conditions.
Faulty Products. Returnable. The customer is eligible to receive a full refund.
Personalised products. Non-Returnable unless the product is faulty.

Thomas Sabo provides different refund methods, and the conditions for refunds are listed below:

  • Paypal Refunds

Refunds of purchases made through Paypal are refunded directly through Paypal. Customers can determine whether they wish to keep the refunded amount in a PayPal account or they want it in the bank account. 

  • Card Refunds

Once Thomas Sabo receives the returned item, the refund will be processed in the credit or debit card used for purchase. Sometimes, the refunded amount is printed on the next month’s statement.

  • Klarna Refunds

Upon receiving the returned item, Klarna will receive the information of refund. It might take up to a few days to get your refund back into Klarna’s account. 

How to return Thomas Sabo items?

How to return Thomas Sabo items

Thomas Sabo has designed different methods for the customers to return their products. The various modes of returns are listed below:

Type of return Processes involved
Post Office returns. Fill up the delivery note and the return form given in the package. Stick the label on the return package. Drop off the package at the nearest post office. Mail them to the given mail address.
THOMAS SABO GmBH & Co. KGE-Commerce/ Return.Silberstrabe 191207 LaufGermany
Return postage cost is in the account of the customer.
Thomas Sabo stores. Fill up the delivery or return note. Stick the label to the package. Drop the package at the nearest Thomas Sabo store.

Goods that have been altered or engraved according to the customer’s demands cannot be returned. All the refunds will be processed within 3-7 days upon receiving the returned item.

Sum Up Table

Thomas Sabo
Name of the company. Thomas Sabo.
Is return allowed? Yes.
Shipping charges. On account of the customer.
Time available for return. 30 days.
Any extra charges required? No.

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