Kitbag Returns Policy

  • They have a 365-day return policy. After 14 days of returning the goods, return shipping will be charged.
  • Refunds will be made within 14 days of receipt.
  • They will make the refund using the same means of payment as you used for the initial transaction.

Kitbag Ltd. is a United Kingdom sports retailer. It is the overall chief for manufacturing authorized football units and pullovers. It is currently known by Fanatics. As football fans are everywhere, their items are sold around the world. 

As they cater to a worldwide client base, they get many return and refund demands every day. To assist their clients with managing returns and refunds effectively, they have made the Kitbag Returns Policy. 

Table of Contents

What is the Kitbag Returns Policy?

What is the Kitbag Returns Policy

Return Policy

  • The Return Process is straightforward. You can return your product as long as 365 days from the time you accept your bundle.
  • Returns should be in a unique condition, unworn/unused with unique labels and names. Your return item(s) will be assessed upon appearance before your refund is handled.
  • It can take up to 14 working days for your refund to be handled. You will get a confirmation email whenever this is finished.
  • All return charges are the client’s responsibility.

Significant Information

DVDs, recordings, PC and computer games which have been opened, jewellery, and things customized to your request must be refunded or exchanged assuming these things are received defective or wrong.

Customized things are non-returnable. A refund might be allowed, assuming the article of clothing is broken, harmed, or wrong. They take no responsibility once a copy shirt or shorts has been printed, assuming that a player leaves the group or potentially their group number changes, or if the identification changes.

They can’t return any items which according to their return policy can’t be returned (for instance, clothing/swimwear because of cleanliness reasons).

Other Information

In accordance with your entitlement to drop, assuming that you return your full request in the span of 14 days of such request, they will refund all instalments received from you, including the expenses of delivery (aside from the beneficial costs which emerge on the off chance that you pick a sort of delivery other than their norm).

They will finish up your refund in no less than 14 days of getting the item(s) back to their distribution center. Assuming you return any or every one of your orders following 14 days, however, inside the multi-day returns period, delivery charges will be non-refundable except if the items are broken, harmed.

They will make the refund to the mode of payment you utilized for the exchange or purchase. In the event that an electronic refund is not possible, they will take care of your refund with a money order.

How would I Return an Item?

How would I Return an Item

Visit the Returns Portal and adhere to the guidelines:

  • Have your Order Number and Postal Code ready to finish this interaction. This was shipped off to you in your Order Confirmation email.
  • Whenever you have finished the return steps on the screen, select your return method and download the return label given.
  • Connect the label to your return package and drop it off at the closest drop-off point.
  • When your package starts travel you may want to track your return by means of the Returns Portal.
  • It can take more time to 14 working days for your refund to be handled.

Refund Eligibility

Reason for RefundWill you get a Refund?
Your products are faulty Yes
Products are of the wrong sizeYes
Wrong products deliveredYes
If you return your product after fourteen days of product deliveryYes
If you return your product within fourteen days of product deliveryYes

Summary Table

Company NameKitbag
Is return possible?Yes
In which case a full refund is possibleIn case of faulty and damaged product
Return ModeStore return, By Post and International Return
Return chargeBorne by the Company (in some cases)
Is your delivery refundable?Yes (In some cases)

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