Superga Returns

  • 30 Days Guaranteed return.
  • Retain the proof of purchase or receipt for returning a product.
  • The shoe must be in a resalable condition.

Superga is an Italian shoe brand founded in the year 1911. The brand was initially known for making tennis and sports shoes, but later, it diversified. The company is known for making its famous shoe model “2750 Classic “. 

It is widespread for sports shoe brands to have a return policy for their customers. Superga has also kept a return policy based on its terms and conditions. It has been created because of the customers who tend to know about the refund and return process of the company.

This article is scripted to inform the customers about the refund policy of Superga and how the refund process operates on returning an item. 

What is Superga’s Return Policy?

What is Superga's Return Policy

The return policy of Superga states that the customers must return their product within 30 days from purchase. The items must be returned in sealed condition, must be unworn and should include the box. Customers must not adhere any seal or label to the box. 

Return for change of mind or any size problems is in charge of customers. The cost associated with sending items in such a case shall be on account of the customer. No free refund service is entertained. 

Time Span Refund policy.
30 days from purchase. Refund based on the terms and conditions. 
After 30 Days. No return will be accepted. 

The company takes 2 to 3 weeks for processing a refund. Additional delays for processing a return might take place. Customers will receive an email confirmation once the return has been initiated. 

It is advised that the customers should check their spam folders. You can return the item through a postal service or a courier of your choice for a convenient return service. 

Refund Eligibility:

Product’s Condition. Refund Eligibility.
Soiled, Torn or Damaged.  No Return accepted.
Labels are absent on the product. No return accepted.
Product in sealed pack and new condition. A full refund is applicable. 

Customers should return the product within 30 days of purchase. Else, no refund will be accepted. Online purchases are to be returned online, and the refund will be credited to the original mode of payment, be it card or PayPal. 

Make sure to complete the entire return request before sending any item back to the company. All the orders are refunded in Sterling, and Superga is not responsible for any fluctuation in exchange rates. 

International returns

All items with paid duty should be the customers’ responsibility. Superga is only obliged to refund the actual cost of the purchased item. Any additional duty or tax must be on account of the customers. 

How to Return Superga’s Product?

How to Return Superga's Product

For returning a shoe purchased from Superga, you must follow the steps mentioned below. 

  • Fill out the return request form available on the website and provide your email id and order number. 
  • Check your email id for return confirmation or any other info.
  • Pack your order, like the original condition and send it back to Superga along with the authorisation email. Customers are recommended to use a tracked service for tracking a return.

Refunds are paid back to the original method of payment. 

Sum Up Table

Superga
Name of the Company Superga
Return accepted? Yes
Mode of return Online.
Span given for return 30 days from purchase
Tax or shipping charges On account of the customer
Any additional charges? No

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