Outdoor and Country Return Policy

  • 90 days assured return.
  • The product must be in a resalable condition.
  • Discounted items are to be returned within seven days.

Outdoor and Country is a fashion brand and retailer based in the United Kingdom. The brand is known for offering exciting apparel to its customers. With a wide range of products, Outdoor and Country have turned out to be one of the popular lifestyle brands in the UK.

Like other fashion retailer brands, Outdoor and Country has also coined a return policy for its customers. The return and refund policy provides adequate knowledge about the return of products and how the refunds are processed.

Let us check out the entire article to know more about Outdoor and Country’s return and refund process.

Table of Contents

What is Outdoor and Country’s Return Policy?

What is Outdoor and Country's Return Policy

The return policy of Outdoor and Country states that all the products that are to be returned must be processed within 90 days from purchase. Customers need to follow some conditions for returning any item:

  • Items must be in original packing conditions.
  • No items must be without tags and labels.
  • All the products must be in resalable, unworn, and unused condition.

Once Outdoor and Country receive the returns, the company will process a refund within 30 days. The company also says that customers using postal service to return any item must have the tracking order or receipt of postal service. 

This is for the products that might get lost in transit. For parcels that are sent from outside the United Kingdom, the shipping charges and the service fee are charged to the customer’s account. 

Only goods that are purchased from Outdoor and Country are available for return. If any item is purchased from any other retailer, it shall not qualify for returns. 

Refund Eligibility:

Type of ProductReturn eligibility
Faulty product.Returnable. Either refund will be credited or the item will be replaced based on the choice of the customer.
Unworn or resalable product.Returnable.

Refunds will be processed only after the returned item is received by the Outdoor and Country. Products that violate the return criteria of Outdoor and Country will not be accepted despite any excuses. 

All the refunds processed for the returns are credited to the original mode of payment. Returns within the United Kingdom are free of cost. A return label is provided to the customers for returns from outside the United Kingdom. 

How to return Outdoor and Country products

The table mentioned below tells us the different modes of returns offered by Outdoor and Country. 

Type of ReturnReturn Process
Free UK Return with InPost LockerTake the product to the local InPost Locker. Scan The QR code. Download the InPost QR Code. Return the parcel using the QR Code.
Multiple InPost lockers are available in the United Kingdom.
Free UK Return with Royal Mail.Generate the Royal Mail return label. Keep the label inside the parcel box. Parcel must be returned to Outdoor and Country via a post office. The labels cover the returning cost. No need to purchase additional insurance even if the bank offers it.

While returning any item through the UK Post Office, ensure to have the tracking code or the receipt so that you can track the parcel if it is lost at the time of transit. Refunds are processed only when the returns are received.

Returns for lost items are processed only when Royal Mail accepts the fault and compensate for the return loss.

Sum Up Table

Outdoor and Country.
Name of the CompanyOutdoor and Country.
Return available?Yes.
Mode of Return.Online.
Shipping charges.Non-Refundable.
Postage cost.Refundable ( up to 3.95 pounds )
Time available for return?90 days from purchase. 

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