Harvey Nichols Returns Policy

  • Goods can be returned within 14 days for a refund.
  • Goods should be in brand new and sellable condition.
  • Return shipping charges will be borne by the customer.

Perceived as the UK’s chief luxury style retailer, Harvey Nichols is globally prestigious for its skillful designs and excellent stock, premium food and wine proposition, and award-winning caf├ęs.

Harvey Nichols has seven stores in the UK and Ireland, comprising five huge apparel stores in London, Edinburgh, Birmingham, Leeds, and Manchester, and two little configuration stores in Bristol and Dublin. All their luxury merchandise is sold globally.

As they cater to a worldwide crowd, they get many returns and refund demands each day. To assist their clients with managing returns and refunds effectively, they have made the Harvey Nichols Returns Policy

Table of Contents

What is the Harvey Nichols Returns Policy?

What is the Harvey Nichols Returns Policy

All things ought to be returned new and unused, with the Harvey Nichols tag, flawless and with the original packaging, within 30 scheduled days from the day after you accept your request. Any legitimacy cards, dust sacks, and cowhide labels given as a feature of the original packaging ought to likewise be returned. Returns that are harmed, grimy, worn or changed may not be acknowledged and could be sent back to you.


All shoes ought to be tried on a covered surface before wearing. They ought to be returned in their original shoe box. Shoes that are returned without their original packaging or with imprints may not be acknowledged.


Swimwear ought to be tried over clothing without removing the cleanliness strips. Returns won’t be acknowledged if the protective slip is removed or if the items are returned dirty.

Non-returnable things

They can’t refund or exchange if the items are defective or if they:

  • Bought at discounted prices
  • Earrings
  • Food and drink – including wine 
  • Hampers, both custom-tailored and non-customized
  • DVDs and CDs, where the packaging has been removed or opened
  • Hosiery
  • Women briefs
  • Men’s clothing
  • Gift boxes
  • Magazines
  • Gift vouchers
  • Hair embellishments
  • Beauty products
  • Scents
  • Bodysuits and shapewear
  • Books

Defective merchandise

Items are considered defective in the event that they are received damaged or have assembling issues. If anything you buy is defective, you have the option to return the products and have them exchanged or refunded in the span of 30 days, or in the event that the issue happens in something like a half year, you have the privilege of a free fix or exchange.

Late returns

Returns received outside their 14 days returns policy without prior notice may be acknowledged on account of flawed, absent, inadequate, or harmed orders.

Gift returns

If you want to return a gift, kindly note that the refund will be made to the individual who made the purchase, by means of the original payment terms. Unfortunately, no refund or exchange can be made to the individual who got the gift.

Step-by-step Instructions to Return your Order

Return your Order at Harvey Nichols

It is not difficult to make a return with Harvey Nichols. Follow the steps inside your return order page so they can handle your return quickly.

You can return any purchased items, under the conditions mentioned in the Return Policy segment, through their delivery partner. To return an item, kindly follow these steps:

  • Go to the Global-e Returns Portal, enter the request ID and email address you used to put in your request.
  • Select the item(s) you wish to return by changing the amount, and select the returns option. A duplicate of the return label will be messaged to you.
  • Pack the item(s) you wish to return in their original condition, with the original packaging, in a single box. Seal the container, print the returns label, and fasten it safely to the outside of the package.
  • Print and sign the details given to you in the email.
  • Adhere to the directions on the Global-e returns Portal (the easiest method to finish your return).

Returns must be acknowledged by means of this cycle, this is to guarantee that the right documentation is produced. Kindly note that the expense of return delivery might differ from one country to another and these costs will be deducted from the refund you are given.

Refund Policy

Gifts given between Thursday 11th November 2021 and Wednesday 22nd December 2021 can be refunded until Wednesday 5th January 2022 with a legitimate gift receipt.

They offer a refund on inadmissible things as per their Returns Policy. Transportation costs won’t be refunded and the expense of return delivery won’t be credited to the customer.

Worldwide, they credit everything to the first buyer’s installment card or PayPal account, barring any transportation and return delivery costs.

How Long will it Take to Receive a Refund?

Refunds may only be initiated by the individual who initially put in the request in the return order page and it will be processed to the original payment method, barring transporting costs, in the span of 30 days of their affirmation. Card refunds can take more time, up to 10 working days, to be handled by your bank. 

Summary Table

Harvey Nichols
Company NameHarvey Nichols
Is return possible?Yes
In which case a full refund is possibleIn case of faulty and damaged product
Return ModeBy Post and International Return
Return chargeBorne by the Customer
Is your delivery refundable?No

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