Geox Returns Policy

  • Returns can be made within 30 days of receipt.
  • Goods returned via UPS will be free of return charge, while those sent by personal courier will not be reimbursed with return delivery charges.
  • You will be refunded within 14 days from the date on which the warehouse receives the goods.

GEOX is a major Italian footwear brand that is known for its development of the “shoe that inhales.” The brand name, Geox, was made from a combination of the Greek word “geo” (earth), and “x”, a lettering component representing innovation.

Today, Geox is renowned for its breathable footwear range. As it takes special care of a worldwide crowd, it gets some return and refund requests per day. To assist its clients with taking care of the returns and refunds effectively, it has made the Geox Returns Policy.

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What is the Geox Returns Policy?

What is the Geox Returns Policy

On the off chance that you are not totally happy with your purchase, you can return items in 30 days from the date of delivery of the request.

How to Return the Goods?

1. Make your Return Authorization Number (RAN)

In the “Orders” segment, go to ‘Returns’ and add your product order number to generate a RAN.

2. Print the Return Authorization Number

Wait for the email from the team containing the name which you should print and then attach it to the back of your parcel.

3. Plan and ship your package

Contact the UPS messenger to organize your free return.

You need to first get your Return Authorization number. Once RAN has been procured from the site, you can pack the goods and ship them. Contact UPS to arrange your return to a UPS Access Point.

You can ship it to:

Geox Ecommerce Dept, 
34 Englehard Ave Avenel, 
NJ 07001

Return Limitations

  • Each RAN is applicable to a single order only; items connected to various orders can’t be returned in a single package.
  • The return should be sent from a similar country where the request was sent.
  • If you are returning items with batteries, you should label the package as “risky products”. 
  • If you have bought items from one of their approved retailers, get in touch with them to figure out their exchange policy.

Discount Methodology

  • When the package has been returned to the distribution center and the necessary checks have been made, they will send you a Return Acceptance Confirmation. The refund generally adds the cost of the returned articles and the underlying delivery costs.
  • You will be refunded in no less than 14 days from the date on which the distribution center gets the merchandise. The refund will be made within 3 workdays of the acknowledgement of the return.
  • The refund is made utilizing a similar payment mode chosen for the request.

What amount of time does it require to return the money in question?

What amount of time does it require to return the money in question

The refund times rely upon the original payment option used for the purchase.

Installments via Credit/Debit Card

The refund will be made to a similar Visa used to make the buy. The time it will take to get the installment depends upon our bank.

Installments via PayPal

The refund will be visible on your PayPal account in around 48 hours from getting the email confirming the refund.

Would the Goods be able to be Returned to a UPS Access Point?

  • You can decide to return your Geox request straight to a UPS Access Point.
  • Make sure to snap a photo of the label you attach to the returned products or record the following code and keep it until you have got the refund.

Can you Cancel a Returning Product?

  • In the event that you choose to keep the products, you can do so at no extra charge.
  • Assuming that you have picked the home delivery option, you cannot change the option. Whenever the messenger shows up to get the merchandise, you can refuse the return shipment.

Summary Table

Company NameGeox
Is return possible?Yes
In which case a full refund is possibleIn case of faulty and damaged product
Return ModeStore return, By Post and International Return
Return chargeBorne by the Company in some cases
Is your delivery refundable?Yes (In some cases)

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