Trespass Returns Policy

  • You can return any item for a refund within 21 days of receiving your original order.
  • Your refund will be processed by the customer care team, not by the store.
  • Returns to the Trespass stores are free.

Trespass is an exclusive worldwide athletic apparel brand that offers skiwear, waterproof coats, celebration extras, strolling boots, etc. The organization sells outdoor clothing in the discount market through UK-based retail locations and through its website. Trespass’s clothing, adornments, and items range from beginner levels to advanced.

As they cater to a worldwide client base, there are many return and refund demands. To assist their clients with managing their refunds and returns, they have made a solid Trespass Returns Policy

Table of Contents

What is the Trespass Returns Policy?

What is the Trespass Returns Policy

What is their Returns Policy For Online Orders?

  • You can return anything for a refund in no less than 21 days of accepting your unique request, your refund will be handled by their customer service team, not by the store.
  • You can exchange your item in 21 days.
  • If the item is unavailable in the size you have selected, a refund will be given.
  • They’ll send your exchange to the original delivery address.
  • They’ll refund the price you purchased the item at – this includes sale items.
  • Merchandise will be examined on return.
  • The merchandise is your responsibility until it arrives at their stockroom, so ensure it’s returned appropriately and doesn’t get harmed on the way.
  • They are not answerable for any things that are returned to them unintentionally.
  • They don’t require that the items be returned in their original packaging, as far as they are safely packed and returned. Returned items ought to include labels and any packaging, for example, shoes ought to be returned with the first shoebox.
  • On the occasion that an item is returned to them in an inadmissible condition, they might need to send it back to you.
  • Returns to their Trespass stores are free. Assuming you utilize their returns label they will hold £3.00 from your refund cost.

They suggest you get verification of postage. Their returns address is:

Trespass Freight Village, Unit 5 Buchanan Business Park, Cumbernauld Road, Stepps Glasgow, G33 6HZ

Did you arrange from Trespass eBay or Trespass Amazon? Provided that this is true, contact the merchant straightforwardly for the return address and guidelines.

How To Return Something Bought In A Trespass Store To You?

You can return any unwanted items to your neighbourhood Trespass store in no less than 21 days of the original purchase, given that they are in the condition you got them in, with all labels intact. On the off chance that you have verification of purchase, kindly carry it with you. In the event that you don’t, kindly contact your nearby store.

Return any items bought in-store to your neighbourhood Trespass shop. To find your neighbourhood store, click on the ‘store-locator’ on their website.

How Do I Return Something Bought Online To You?

How Do I Return Something Bought Online To You
  • You can return items to them by post for just £3.00. The expense of returning items by post will be deducted from your refund. Complete the returns forms and attach them with your returnable goods.
  • Attach the Royal Mail returns label located on your Dispatch Note to the outside of your package, encasing the base part of the Dispatch Note.
  • Take the package along to your neighborhood Post Office and remember to request verification of postage.
  • They will confirm with you through email once your return has been received.
  • You can also return your packages at more than 600 Asda stores! The expense of returning things at an Asda store will be deducted from your refund. 
  • Take your labelled package to the to you signposted returns point or hand to an associate at your most helpful Asda store; make sure to incorporate your returns label!
  • Make sure to keep hold of your receipt to track your package, which you can do here.
  • They will confirm by email once your return has been handled.
  • With stores UK-wide, you can rapidly and effectively return your items to them free of charge, simply take your products and Dispatch Note to your closest Trespass Store. Because of the differing items across stores, they can’t offer exchanges or refunds available.
  • Initiate simple returns with Parcel Collect. By utilizing Parcel Collect through Royal Mail, you can return anything to them in five straightforward ways. Follow the step-by-step guide.
  • Get your returns label online from the website.
  • Download and print your returns label.
  • Enter your Royal Mail tracking number from the returns label you have produced above and adhere to the guidelines to facilitate your return. Select a date and time that is suitable to you.
  • Put your returns label outside the package (kindly note: this should be printed as the driver can’t filter the standardized identification)
  • Have your package prepared for your designated return with date and time mentioned.
  • You pay no forthright expense for Parcel Collect. £3.00 will be deducted from your refund. Assuming you return a defective item with Parcel Collect, you will be refunded in full.

After Returns Procedure

  • When your return has been finished, they’ll send you an email telling you whether a refund or exchange has been initative. This is typically in no less than 1 day of your return reaching their stockroom.
  • Any refund will be given to the payment mode you originally used. This ordinarily requires 5 working days, depending upon your bank.
  • Assuming that you’ve returned more than one request in a similar package, allow 24 hours for every one of your returns to be finished.

Summary Table

Company NameTrespass 
Is return possible?Yes
In which case a full refund is possibleIn case of faulty and damaged product
Return ModeStore return, By Post and International Return
Return chargeBorne by the Company (In some cases)
Is your delivery refundable?Yes(In some cases)

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