Topps Tiles Return Policy (Detailed)

  • 60 days assured return.
  • 10 days refund time.
  • Item must be in an original and resalable condition. 

Topps Tiles is a British retailer that was established in 1963. It continued to open its stores in the Midlands and the Northwest. The company is known for selling economical and attractive tiles to its customers. The company has more than 320 stores across the United Kingdom. 

Moreover, Topps Tiles is also known for selling tiles at wholesale rates, making it easier for business people to start their businesses. Like other tile retailers, Topps tiles also have a return policy for its customers, and the policy states the processes involved in returning an item. 

Let us dive deep into the article to know more about the return policy of Topps Tiles. 

What is Topps Tiles Return policy?

What is Topps Tiles Return policy

The return policy of Topps Tiles is very straightforward, and it has different conditions. Customers need to follow all the terms and conditions if they wish to avail of the return policy of Topps Tiles. 

  • All the items must be returned within 60 days of purchase.
  • Boxes full of tiles or individual tiles of 10 pounds RRP must be returned. Else it will not be accepted. 
  • All the products must be returned with proof of postage.
  • Refunds are initiated within 10 days of receiving the tiles by Topps Tiles. 
  • Refunds are credited to the original mode of payment, be it card or any e-payment gateway. 
  • The products must be in original packaging condition to be resold. 
  • If customers cannot return the items, Topps Tiles can arrange a chargeable collection service. 

Customers must comply with all the terms and conditions of the return policy. Refunds are to be made only if the products are received at the warehouse in proper packaging conditions. 

Return Eligibility:

Most of the products of Topps Tiles are eligible for a return, and there are no such exceptions. But there are some cases when Topps Tiles products do not qualify for a refund.

Type of Product Cancellation Eligibility
Tiles in original condition. Eligible for a return.
Altered tiles. Not eligible for a return.
Products without proof of purchase. Not eligible for a return.

All refunds are processed to the original mode of payment. Once Topps Tiles receive the return, the refund process will be initiated. The company takes up to 10 days for processing the refund post-cancellation. 

How to return Topps Tiles’s Products?

How to return Topps Tiles’s Products

The company has coined different methods for returning the products of Topps Tiles. All of the methods are mentioned below in the table:

Mode of Return Methods involved
Online Returns. Log in to your account by entering your email ID. Enter your order ID and select the order you choose to cancel. Pack the item in original packaging condition. Take them to a nearby Topps Tiles store and hand it over to any customer executive. Once the store staff approves the return, further processes will be initiated. Upon receiving the package, Topps Tiles will initiate the refund.
Refunds will be made to the original mode of payment. 
An Item without proof of purchase. If you do not have the proof of purchase, carry any other details like a bank statement as a proof. Carry the packaging box to the store for return.A customer executive will approve your return and pick up the package.

No return label is required for returning Topps Tiles products. Moreover, shipping charges will be paid by the company. 

Sum Up Table

Topps Tiles
Name of the Company Topps Tiles
Is return allowed? Yes.
Mode of Return. Offline.
Time available for returning the product. 60 days.
Time taken by the company to process the refund. 10 days.
Shipping charges. Free of cost.
Return label required? No.

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