First Choice Cancellation Policy

  • Yes, First Choice offers a cancellation policy.
  •  First Choice also provides full refunds under specific criteria.
  • Free cancellation under certain conditions.

Do you know that First Choice is a part of the TUI Group, the world’s largest leisure, travel, and tourism company?

Do you need to cancel a First Choice flights holiday? If that’s the case, you’ll be relieved to know that First Choice offers you to cancel your tickets up until the day of departure. However, if getting a refund is a priority, certain conditions need to be met.

First Choice cancellation policy is only in action if the customer cancels before the scheduled departure time. If they do it within 24 hours, they may be able to secure a full refund on all of their bookings.

You can cancel your First Choice package and booking if you pay a cancellation fee. However, you must know that refund is only possible on refundable bookings and packages if canceled. By going to the Manage My Booking section, you can cancel your package or book on your own.

Let’s get into the details of the First Choice cancellation policy.

Is Cancellation Possible at First Choice?

Yes, you can cancel any First Choice package or bookings at any moment before your journey. If you do not cancel within 24 hours, you must pay a cancellation charge.

Is Cancellation Possible at First Choice

On the other hand, your service providers may or may not provide such a cancellation option. As a result, the refund policy may be complicated and influenced by various criteria.

Cancellation Eligibility of First Choice

For Flights

On the First Choice website, there is always the possibility to cancel a booking. Once you’ve chosen the option, you’ll need to confirm it to cancel it. Flight cancellations are only possible during office hours, Monday through Saturday, 9 a.m. to 5 p.m.

Any cancellations made outside these hours will be processed the following working hour. The refund amount is determined by the flight, location, and time.

For Holiday Packages

From the website, you can effortlessly cancel your packages. Check your orders at account and bookings once you’ve logged in. First, select it and then click the Cancel button to cancel a package. However, keep in mind that many holiday packages have high cancellation fees.

Is Refund Possible at First Choice?

Yes, a refund is possible at First Choice. However, you need to maintain some criteria to get a full refund. According to the cancellation policy, you can get full money back if you cancel during the free cancellation period.

Is Refund Possible At First Choice

Refund Eligibility of First Choice

First Choice refund policy is only applicable when/if the customer cancels their booking within the cancellation period. If done within 24 hours, customers may be able to secure a 100% refund on all of their orders.

First Choice only starts the refund request after the customer has canceled and filled out a refund form. The great part about the First Choice refund policy is that you have up to a year from the date of booking to complete it out. However, if you fail to fill out the form a year, you will never receive a refund.

You will receive the refund within 7 to 14 working days after filling out the refund form. However, it’s important to note that refunds are only given on refundable bookings.

First Choice Cancellation Fee:

First Choice offers free cancellation if only canceled within 24 hours. Also, some of the holiday packages and specific travel arrangements may have high cancellation charges. 

How to Cancel Your First Choice Booking?

You can easily cancel your bookings or packages from First Choice’s website. To initiate a cancellation, you must follow these steps: 

  • Step 1: Visit and manage your booking section on their website.
  • Step 2: Log in with your ticket reference number.
  • Step 3: Find your booking from the Booking section.
  • Step 4: Cancel your flight or package.
  • Step 5: Submit a refund request.

Summary Table

First Choice
Service Provider First Choice
Is Cancellation Possible? Yes
Cancellation Mode Online 
First Choice Cancellation Eligibility Till the time before departure
First Choice Refund Eligibility 100% refund is initiated within 24 hours
Cancellation Charges Charges are charged depending on time, location, and flight

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