Diesel Returns Policy

  • You can return products that are faulty, incomplete, or unsatisfactory in their original condition within 30 days of receipt
  • The refund will be made in the original form of payment method within 7 to 10 working days, only if the products returned to them are checked and approved.
  • Shipping charges are to be borne by the customer.

Diesel is an Italian retail clothing store. It sells footwear, denim, and other apparel for men, women, and kids. The attire line has two distinct brands: Diesel and Diesel Black Gold. 

As the brand has a worldwide client base, it gets a few return and refund requests each day. To assist clients with managing refunds and returns effectively, it has made the Diesel Returns Policy. Let us understand the policy in detail.

Table of Contents

What is the Diesel Returns Policy?

What is the Diesel Returns Policy
  • If under any circumstance the client isn’t happy with their request, they might return the items within 30 days from the day of receipt.
  • The products returned should be sent to the delivery service suggested by the brand, or should be given over to a deals aide at the Retail Store.
  • Except the items bought in-store, the client can return the product using the recommended shipping carrier.

Return of Products

You can return items that are broken or flawed in their original condition in the span of 30 days of receipt.


The refund will be made in the original mode of payment within 7 to 10 working days, provided that the items returned to them meet their requirements. They make no monetary refunds. The sum will be refunded to you within 7 to 10 working days, depending on the method of payment picked by you. 

(The refund will not include any delivery charges incurred. If the product returned is found damaged, then the customer will have to pay the delivery charge).

Return Methodology 

Diesel Return Methodology
  • Enter your request number to get to your request information.
  • From that point, you can take a look at its present status, track your shipment, download your receipt, and start a return.
  • See your request regardless of whether you are a registered customer or not. Enter the Order Number and email address.

See your order

Refund Eligibility

Reason for RefundWill you get a Refund?
Your products are faulty Yes
Products are of the wrong sizeYes
Wrong products deliveredYes
If you return your product after Thirty days of product deliveryNo
If you return your product within Thirty days of product deliveryYes

Summary Table

Company NameDiesel
Is return possible?Yes
In which case a full refund is possibleIn case of faulty and damaged product
Return ModeBy Post 
Return chargeBorne by the Customer
Is your delivery refundable?Yes(In some cases)

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