- Customers need to contact customer service within 14 days of receiving the item, in case unsatisfactory.
- They do not accept returned items that were sent back by you directly without checking with them first.
- They do not offer Freight To Collect (FTC) service for the packages returned to them, unless products sent were faulty.
ChicMe has been dedicated to providing unique fashion products to consumers worldwide since 2015. Since its establishment, ChicMe has been spreading influence globally, spreading merry lifestyles. ChicMe is a high-quality fashion brand, selling quality women’s wear worldwide.
ChicMe always strives for innovation. Due to their popularity, ChicMe is quite famous worldwide. Due to this, there are hundreds of return requests each day. To deal with them, ChicMe has a strong Return and refund policy.
In this article, they will look at ChicMe Returns Policy. After reading this article, you will know whether you can avail full refund or not.
Table of Contents
What is the ChicMe Returns Policy?
If you’re not 100% satisfied with the items you received, please Contact them within 14 days upon receiving them to initiate the return process.
1. You have 14 days to decide if an item is right for you, if you would like to return or exchange the item please contact them within 14 days of delivery.
2. They do not accept returned items that were sent back by you directly without checking with them first.
3. The following items cannot be returned or exchanged: beauty, bodysuits, lingerie, swimwear, jewelry, mask, and accessories.
4. Returned items must be in their unused condition with the original packing. They do not accept a returned item that has been worn, damaged, washed, or altered in any way.
5. They do not offer Freight To Collect (FTC) service for the packages returned to them. The returns will be made at your own cost unless a mistake is made by ChicMe.
6. They will arrange an exchange or issue a refund after they have checked your return tracking number or receipt.
7. Order cancellation: In order to deliver the package as soon as possible, they use a local high-quality prepaid logistics company. When the order status is “Packaged”, the package has been handed over to the logistics company, resulting in a logistics cost. A 10% cancellation fee needs to be applied when canceling. They will NOT accept an order cancellation request if the status of the order is “In transit”
8. The original shipping fee and Shipping Guarantee are non-refundable.
- Please Contact Them on their site, indicating the item(s) you would like to return and the reason, attach photo(s) for quality problems.
- After receiving the return address and instructions from them, please package up the item(s) to be returned with the original packing.
- Drop off your package at the local post office.
- After returning, provide the return receipt from the shipping company indicating the weight and the tracking number of your returns, they could expedite your refund/exchange. Once your refund has been issued, you will receive a confirmation email.
They have warehouses in different countries around the globe! If you want to return the items, please do not hesitate to contact them. Their customer service will provide you with the nearest return address base on your order details within 24 hours.
Please do not send your return to the address on your package. That is not their return address and will affect the processing of your return.
|Is return possible?||Yes|
|In which case a full refund is possible||In case of faulty and damaged product|
|Return Mode||By Post and International Return|
|Return charge||Borne by the Customer|
|Is your delivery refundable?||Yes(In some cases)|
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Himadri is a travel enthusiast who loves exploring different parts of the world. Over the course of five years, I have been to numerous places, experienced different means of transportation, and stayed at different properties. The details on return and refund policies of different brands provided are based on first-hand experience to help everyone experience a hassle-free booking.