Carhartt Return Policy (Detailed)

  • Return within 60 days guaranteed.
  • 21 days refund processing time.
  • Original packing and return label mandatory.

Carhartt is an English apparel company that was established in 1889. The brand is known for delivering heavy-duty clothes like jackets, coveralls, overalls, shirts, vests, jeans, hunting apparel and fire-resistant dresses. The company’s headquarters are located in Dearborn, Michigan.

Though, the products delivered by Carhartt are satisfactory. Yet if customers wish to change their minds, Carhartt has designed a return policy for its customers. The return policy has been tossed for explaining the procedures involved in returning an item.

Dive deep into the article to know more about the return policy of Carhartt. 

What is Carhartt’s Return Policy?

What is Carhartt's Return Policy

Like other apparel companies, Carhartt also has a return policy for its customers. There are some constant terms and conditions that customers must follow to avail the return policy of Carhartt. Check out the points mentioned below:

  • All the products must be returned in original packing conditions with tags and labels fixed. 
  • If the customer changes their mind and chooses to return the product, they must do so within 60 days of purchase.
  • Refunds will be processed once the parcel is received at the Carhartt warehouse. It might take up to 21 days to credit the refund.
  • The refund amount will be transferred to the customer’s original payment method. For delays, you must contact your financial provider. 
  • Returns from the following countries are free:
    • Germany
    • The United Kingdom
    • The Netherlands
    • France
    • Italy
    • Spain
  • There should be no marks of dirt or stain on the returned items. Additionally, there should be no marks of alteration on the product.
  • Original shipping charges will be refunded to the customer upon receiving the returned parcel.

Customers should comply with all the above terms and conditions to return Carhartt products. Violating any of these points shall make you void from returning the product.

Return Eligibility

Although, most of the products are covered under a return policy. There are some cases when the customers cannot return their items. Check out the table to know such cases. 

Category of item Return criteria
Item that is altered and worn. Not eligible for a return.
Faulty items. Eligible for a return after proper inspection. 
Products with original tags and labels missing. Not eligible for a return.
Item not in a resalable condition. Not eligible for a return.

Customers need to state the reason for return while returning their parcel. The list of reason codes is mentioned in the table below.

Code Reason
00 No specific reason.
01 Too large.
02 Too small.
03 Does not meet the requirements.
04 Ordered multiple colours or sizes.
05 Colour of the material differs from the display.
06 Item is defective or damaged.
07 Delivery took a longer time.
08 Wrong item delivered.
09 Reason not listed.

How to return Carhartt’s Products?

The company has coined different methods for its customers to return their products from various parts of the globe. All the methods are listed below.

Mode of Return Methods Involved
Mail Return to the UK. Log in to the official website of the company. Enter your mail address and order number to select the order you wish to return. State a reason for return. Keep the Carhartt return copy inside the parcel for processing the return. Attach the return label address found below the Carhartt package. Send the parcel to the following address. 
Bleckmann Logistics UK Itc.Unit 11D Broadmoor Road.Swindon.SN3 4WB United Kingdom.
International Returns. Pack the item in original packing conditions with labels and tags attached. Login by entering your order number and email address. Give a valid reason for return. Ensure to keep the return label inside the package. Send the parcel to the Carhartt warehouse through a trackable courier service. 

Shipping charges are refundable. You need to keep the postage as a proof until the package reaches Carhartt. 

Sum Up Table

Carhartt
Name of the company Carhartt
Is return permitted? Yes.
Mode of return. Both online and offline.
Time available for returning a product. 60 days.
Time taken to process the refund. 21 days.
Shipping charges. Refundable.
Additional charges needed? No.

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