Brittany Ferries Cancellation Policy

  • A partial refund is possible.
  • Cancellation charges apply according to different ticket types.
  • A full refund is granted if you cancel within 24 hours of booking.
  • No refund in case of a ticket booked in a special offer.

Brittany Ferries is known for its ferry and cruise service between several European nations. Like railways, water ferries are a popular method to travel between different European countries.

Brittany Ferries has its own cancellation and refund policy, like any other ferry service. Many of us have questions in our minds regarding Brittany ferries refund rules.

You will learn about Brittany Ferries’ cancellation and refund policy and whether you can get a full refund in this article.

What is the Brittany Ferries Cancellation policy?

What is the Brittany Ferries Cancellation policy

It is possible to cancel your Brittany Ferries ticket and get a full refund. Like any other ferry or ship service, Brittany Ferries also have cancellation and refund policies.

Brittany Ferries offer different types of tickets to its customers. Each ticket has a different price set and provides better comfort. Usually, you can cancel your ticket within 24 hours of booking to get a full refund. 

Brittany Ferries also charges cancellation fees on its tickets. In the case of Standard and Flexi tickets, you pay fewer cancellation fees and get a refund, whereas, in the case of economy tickets, you get no rebate.

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Cancellation Policy

Cancellation rules vary according to ticket type. In case of cancellation, you will receive a higher refund amount if the ticket is more expensive. Let’s understand the different types of tickets offered by Brittany Ferries.

  • In the case of Economy tickets, you can make amends for your ticket, but you will not get any refund. 
  • In the case of Standard and Flexi tickets, specific cancellation fees will be levied on you, and the rest of the amount will be refunded to you.
  • In case of tickets booked in a special offer, you can cancel your tickets, but you won’t get any refund. You will also not make any amendments to your ticket.
  • You cannot cancel partially used tickets. 
  • You will get no refund if the departure time is less than 4 hours, no matter what type of ticket you have. 

Let’s see whether you can make amendments to your tickets or not,

Ticket Type Economy Standard Flexi Special offer
Amendment Fee £20/€20 fee per amendment Free amendments up to 2 weeks prior to outward sailing. £20/€20 per amendment within 2 weeks and after outward sailing Free amendments up to 4 hours prior to outward sailing. £20/€20 per amendment within 4 hours and after outward sailing Amendments are not permitted
Decrease in the ticket price caused by the amendment No Refund Refund by voucher up to 2 weeks prior to outward sailing. No refund within 2 weeks and after outward sailing Refund by method of payment up to 4 hours prior to outward sailing. No refund within 4 hours and after outward sailing Amendments are not permitted

What is the Brittany Ferries Refund Policy?

What is the Brittany Ferries Refund Policy

Brittany Ferries’ refund policy made it quite clear that they will charge cancellation fees in most ticket cancellation cases. Your cancellation fee depends on the type of ticket you purchased. Let’s have a look at different types of tickets.

Days until first scheduled outbound travel date 60 or more 15-59 Less than 15 Less than 4 hours
Economy Non-Refundable Non-Refundable Non-Refundable Non-Refundable
Standard Cancellation Fee: 50% of price of ticket or deposit if greater Cancellation Fee: 50% of price of ticket or deposit if greater. Refund: 50% by voucher Non-refundable Non-refundable
Flexi Cancellation Fee: 25% of price of ticket or deposit if greater Cancellation Fee: 25% of price of ticket or deposit if greater. Refund: 75% by method of payment Cancellation Fee: 25% of price of ticket or deposit if greater. Refund: 75% by method of payment Non-refundable
Special offers Non-refundable Non-refundable Non-refundable Non-refundable

In case of tickets canceled by the Brittany ferries, you are entitled to a full refund, no matter which ticket type you purchased.

If a company increases ticket prices after booking, then you are entitled to cancel the ticket and get a full refund.

Refund Eligibility

Reason of Cancellation Will you get Refund
In case of Economy Ticket No
In case of Standard Ticket Yes but with cancellation fees
In case of Flexi ticket Yes but cancellation fees will be applied
In case when ticket booked in special offer No
In case company canceled your booking Yes
In case you canceled your ticket within 24 hours of booking Yes

How to cancel a Brittany Ferries Ticket?

To cancel a Brittany Ferries ticket, you need to follow the below-mentioned steps,

  1. Go to Brittany Ferries’ website.
  2. Log in to your account and enter your ticket reference number.
  3. Select the ticket you want to cancel and press the “Cancel button.”
  4. Confirm your ticket cancellation.
  5. You will get your refund after your cancellation fees are deducted.
  6. Refunds can also be acquired in the form of vouchers.

Summary Table

Brittany Ferries
Company Name Brittany Ferries
Is cancellation Possible Yes
In which case a full refund is possible When the company canceled your ticket or within 24 hours of booking. 
Cancellation mode Online
Cancellation charge Yes. upto 50%
Is your cancellation fee is refundable No

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